Frequently Asked Questions

CBD 101

Cannabidiol (CBD) is one of more than a hundred cannabinoids in cannabis. There have been a wide range of benefits and uses discovered for CBD over the years. Because CBD is non-psychoactive, it won’t make you high.

“Full-Spectrum Hemp Extract” products contain a full spectrum of cannabinoids (much more than just CBD), like CBN, CBC, CBL, CBD-V, including .03% THC.  These extracts include a host of terpenes, antioxidants, amino acids, flavonoids, and phytonutrients that create the “Entourage Effect” when all of the compounds work in harmony, as nature intended. 

Through a USDA organic certified process, THC in Full-Spectrum oil is removed, offering a robust profile of cannabinoids, terpenes, antioxidants, amino acids, and more, but with zero THC. The Broad Spectrum Extract still includes the cannabinoids like CBN, CBC, CBL, CBD-V, though it tests at 0.0% THC. 

After the US Federal government passed the Farm Bill in December 2018, it was taken off of the list of controlled substances and moved to the regulation of the FDA, instead of the DEA. This makes CBD legal as long as it is sourced from industrial hemp and does not contain more than 0.3% THC.

We recommend starting with our 1000mg Bliss Water Soluble Hemp as a great place to start. It is our middle strength offering and based on your results, you can either scale down or scale up your serving size. From here, you can decide whether 600mg, 1000mg, 2500mg, or 5000mg is best for you. Alternatively, if you would like a new treat, try gummies or edibles.

Dosage guidelines are product specific. Follow the directions listed on your product label or select the “directions” tab on the product page.

As your experience with our hemp products will be unique to you, we recommend following the suggested serving instructions and testing different methods of dosing. Consistency is absolutely key, and we suggest taking 1-2 servings daily to allow your hemp product to gradually build in your system. We encourage you to test a variety of times to take your extract and track your results to find your individual “sweet spot” that best serves your needs. Note that it may take up to 5 days of consistent use to begin noticing effects as your body acclimates to a product.

All of our broad-spectrum CBD products test to 0.0% THC from ISO-accredited labs, and these test results are available to our customers at any time on our website. However, there is a multitude of different tests and methodologies in drug testing, and we cannot guarantee that other cannabinoids may cause issues with drug testing. Ultimately, that decision is up to each individual. In an effort to be transparent we advise our customers to steer clear of any hemp product if they are subject to testing. 

Simply put, it’s all about our quality selection of products, responsible pricing, and customer dedication. We choose and commit to working only with the highest quality hemp growers and partners to create the purest, high-caliber hemp products possible. We stand behind this, and we will put our products up against anyone else’s, anytime. We proudly stand behind our 30-day guarantee, so that anyone may put our products to the test, risk-free.

We have our customers’ best interests at heart. This is why you’ll find that our pricing is often less than others. Our commitment and mantra are to treat our customers like our own family. If you have questions or concerns about any Bliss products please reach out to us directly at [email protected] and we’ll take care of you!

Disposable Vape/Cartridge Use & Maintenance

  • If your vape does not have a button, gently pull at the mouthpiece and enjoy!
  • If your vape has a button, rapidly click the button 5 times to turn it on/off. Click and hold once to hit the vape. Click 2 times to preheat the device. Click 10 times for a hard reset if the battery isn’t responding.

Clogs happen when cannabis oil thickens, especially in the cold, blocking airflow. Leaking can be caused by temperature changes or improper storage.

  • Store upright at room temperature out of direct sunlight. Do not leave in car
  • Use regularly and take gentle pulls.
  • Avoid forceful draws, which can pull too much oil.
  • If using a battery with adjustable voltage, we recommend setting it to the lower/mid setting.
  • Allow a 2 minute cooling period between pulls.
  • Preheat the cartridge or gently warm it.
  • Take light pulls to clear blockages.
  • Use a toothpick or paper clip to clear the mouthpiece.

Disassemble and clean the mouthpiece and battery connections with rubbing alcohol & Q-tip. Let all parts dry before reassembling.

Clean every few days for best performance!

Ordering, Shipping and Returns

Please allow 1-2 days to process the order, then 2-7 days for the product to arrive (total time approximately 1 week). You may track your shipment through the shipping confirmation email received after your purchase; simply click the link with the tracking info provided. Shipping speeds will vary at times due to postal circumstances. 

To utilize our 30-day guarantee on our products, please go through our Return Policy and follow the instructions provided.

$5 shipping anywhere in the US, no matter how much you order. 

Your order will ship within 24 hours! When it ships, you’ll receive your package within 2-7 business days. You’ll receive an email when your order ships that includes your tracking number and other information. 

We accept all major debit and credit cards, as well as digital payments like Google Pay & Apple Pay.

Yes, you’ll be charged 7.5% sales tax. Since Bliss Wellness Market is based in Florida, our sales are subject to the Florida state sales tax of 7.5%.

Yes, but sales of products with THC vary from state to state. CBD products are defined by having less than 0.3% THC. These products are legal in every state in the U.S. and maybe shipped by USPS as well as private companies like UPS, DHL, and FedEx. Products with more than 0.3% THC are considered marijuana and vary drastically in their legality from state to state.

Not when you buy from us. We send your order through USPS, because they do not open mail during transit, as per USPS policy. Other courier services like FedEx and UPS reserve the right to open and test any package that they deem suspicious. This usually happens when a package courier detects the scent of cannabis coming from within the package. Given the widespread lack of understanding and the wide variance of prejudice around cannabis, it all depends on who’s handling your package. That’s why we don’t use them. 

We take every precaution to pack your order securely, but if any issues arise, tell us about it, in detail, at [email protected] or call us at 813-435-3991 within 48 hours of receiving your order.

Bliss offers a 30-day money-back guarantee on all orders. If you aren’t completely satisfied with our product, there are three ways to initiate a return.

Send us an email to [email protected]

Call us at 813-435-3991

Use the contact form on our website to let us know you’d like to make a return. When you submit the form, you’ll receive an email confirmation that your return request has been started.

To receive your full refund, we must receive your returned product within 30 days of your original purchase date. 

Yes. Just be sure to bring your receipt.

Yes. We will issue a refund when we receive your unused product.

Partnerships and Opportunities

Yes, we offer a program for most retailers and bulk buyers. Contact us for more information.