Return Policy

Bliss Wellness Market 30-Day Refund Policy

We treat customers like family because our strong sense of family values is built right into our business. Bliss wants you to experience the benefits of all our products. Should your purchase not provide expected results, within (30) thirty days, call the store (813) 435-3991 or email us at hello@blisswellnessmarket.com. We’re always happy to provide assistance in getting better results or if all else fails, a refund for your purchase. If the product has not been opened or is less than 50% used, you will be eligible for a full refund to original payment. If the product is 50% or more used, you will be eligible for a 50% refund to a gift card that will never expire.

In-Store Purchases:
A receipt or customer profile is required to locate your transaction. If neither is available, a valid ID will be required to process your return.

For Online Orders:
If your order was placed online and you would like a refund, the product will need to be shipped back to us. Once the product is received, we will issue your refund in accordance with the policy above. Return shipping is the responsibility of the customer unless we made an error with your order.

We made it very easy to request a refund. Simply send an email with details and a photo if applicable to hello@blisswellnessmarket.com. You may also fill out our website contact form or call us at 813-435-3991. Bliss is open daily.

If you email us or fill out the contact form, you will get an email confirmation confirming your refund request is processing.

Thank you for the opportunity to be helpful.

Complete terms of purchase are provided at checkout. By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable, an inhalant or topical may contain cannabinoids from hemp oil. Our manufacturing facilities are registered with the FDA and our products are manufactured according to FDA guidelines for cGMP standards for dietary supplements. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide. All products carry a 30-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product.

If we receive a returned product within 30 days, we will issue a refund according to the guidelines above. Your acceptance of the terms of purchase means you agree to and understand the refund policy.

DAMAGE DUE TO FREIGHT OR SHIPPING

All of our products are tested for quality. All shipments are carefully inspected prior to shipping. Upon delivery of your order, please check the products carefully to ensure they have not been damaged during shipping. All claims for damaged products must be made within 48 hours of receipt. Please contact Bliss and provide detailed information about any product damaged during shipping within 48 hours. Please include a full description and pictures of the damages to the product and packaging.

Returns FAQ

If I order online, can I return it at the store? 

Yes. Just be sure to bring your receipt.

Can I return an in-store purchase via mail?

Yes. We will issue a refund when we receive your unused product.

CUSTOMER SERVICE

Phone: 813-435-3991
Email: admin@blisswellnessmarket.com